Screen share not working

[tommy (Tommy Gaessler)]

Hey @tranvuong1803,

Are you serving your site over https?

Can you provide the meeting number you were using so I can check the logs? (CS-1587)

Related post:

Occasionally See Black Screen When Sharing Desktop

Description For some of our meetings we have been seeing reports from users that when they share their screens, the viewers can only see a black screen with a green outline rather than a view of the presenter’s screen. We saw this in meetings on the 24th and 25th specifically though we are continuing to hear of users encountering a black screen when presenting. It seems to impact Chrome 80 on Windows Enterprise (though this could just be because most of our traffic comes from Chrome on Windows…

Thanks,
Tommy