I have some trouble with one client, when him start to share desktop app or desktop starti with a difuse imagen and few seconds start fine. The client have a good speed conection 500mb/500mb , i show you a picture how the guest see the presentation when start. Thx for any tip.
Is this screenshot from the Zoom Client or our Web SDK?
Hi, thx for reply, is from Zoom Client. When this user start the share screen , first secs get this image and need to confirm anytime about if the share is clear or no…
Thanks for clarifying—since this is from the Zoom Client, our Support Team will be best suited to further investigate this for you.
You can reach out to them here:
Thx for the reply, i do it!
Thanks, @telenio — someone from the Support team will be in touch!