SDK randomly returns error when calling SDKAuth(authParam)

Meeting SDK Windows
1

Hi.

When calling the SDKAuth(AuthContext authParam) it always returns SDKERR_SUCCESS.
and normally the event onAuthenticationReturn fires with AUTHRET_SUCCESS.

The issue is that sometimes the event onAuthenticationReturn fires with AuthResult 11. (AUTHRET_JWTTOKENWRONG)

The JwtToken is created is the same way and with the same SDK Key and SDK Secret every time.
I am running SDK version 5.15.10.20873

i have gotten a hold of the SDK logs from one instance of the issue, but I am not able to reproduce the problem in lab.

Please help on how to debug and fix this issue,

2

Never mind. I figured out what the root cause was.

3

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.