Showing "Invalid Client_id:" when i am not logged in zoom account

Hello,
Does Zoom store caches & cookies?? but I have clean several times but no luck!
Well. i haven’t published my zoom app yet though its on the test mode.
But the issue is when try to install from app settings its works!
BUT doesn’t work when its not LOGGED IN!!

Error
Invalid client_id: REDACTED (4,702)

I have also added https://zoom.us in whitelist and redirect as well.

Hi @shakeel.techlogician,

Prior to publishing your app, it will only be available to other users on your account with the ‘developer’ privilege. Once you publish your app the marketplace, it will be installable by any zoom user/account.

Thanks!
Alex

Thanks a lot!
but i am the owner of my app. so i guess it will not need any privilege right?

That’s correct. It will work for you, but not for anyone else until it is published or if they have the developer privilege.

Yes! but my post regarding to that issue arose when i am trying to install. :frowning:
do you have a clue?

Thanks

Are you installing using the Development Client ID, or the Production Client ID?

Thanks,
Alex

Yes @alexmayo
Development Client ID & Client Secret

Thanks

Hey @shakeel.techlogician,

Thank you for reaching out to the Zoom Developer Forum. I’m happy to help!

@alexmayo brings up a good point here - prior to being published, your app can only be installed by users, with developer privileges, on your account.

If you’re not logged in to Zoom and you attempt to install this app, you’ll be seen as a user that is outside of your account. Further, as your app is not published on the marketplace, Zoom isn’t able to find your client ID when looking it up on the marketplace. This is why you see the error invalid client_id.

You’ll want to make sure that you’re testing with a user on your account prior to publishing.

I hope that clears things up. Let me know if you have any questions.

Thanks,
Max

1 Like

Hey @MaxM
Thanks for the descriptive answer
as I have mentioned to @alexmayo on the reply that no body else is trying to install that app.
I have created the app and I am trying to install by MY account.

Yes! but my post regarding to that issue arose when i am trying to install. :frowning:
do you have a clue?

Can you check
Thanks

Hello @alexmayo
my app is “Account-level app” so after publishing my app.
all the regular zoom user can be authenticated? or i have to change it to “User-level App”?

Thanks
shaks

Hey @shakeel.techlogician,

Thank you for the update. Are you able to provide steps to reproduce the issue you’re describing?

Are you also able to provide more detail on what you mean by this?

Thanks,
Max

i have solved this issue by deleting that app and recreating with the save information.
i was not working on the old by no reason.

But I have question!

my app is “Account-level app” so after publishing my app.
all the regular zoom user can be authenticated? or i have to change it to “User-level App”?

Hi @shakeel.techlogician,

Glad you were able to resolve it! For account-level apps, only an admin or owner will be able to install your app. If you wish for individual users to be able to install/authorize, you’ll need to create a user-level app.

Thanks!
Will