Some of our students, facing slowness in showing cams and meetings, what we can do to solve it?

Meeting SDK Web
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Some of our students, facing slowness in showing cams and meetings, what we can do to solve it?

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Hey @fasih,

Thank you for reaching out to the Zoom Developer Forum. When students encounter this slowness, what devices are they using? Have you had a chance to look at the resources for that device to see what specifically is constrained?

Further, please provide a benchmark of the expected responsiveness as well as what you are seeing now. Did this just start or is this a new implementation?

Thanks,
Max

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The problem was appearing in the old version before the web SDK upgrade.

تأخر_ظهور_الكاميرات (1)
تأخر_ظهور_الكاميرات (1)1907×1013 101 KB

This is what is appearing to us, what are the resources and information you are interested in?

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Hey fasih,

There can be issues if the Web SDK falls back to older APIs provided by some browsers. When it comes to Chrome, you can enable the WebCodecs and SIMD Origin Trials.

Then, to keep using the SharedArrayBuffers API as Chrome updates, you’ll want to make sure that you configure Web Isolation or apply for the SharedArrayBuffers Origin Trial.

Just to confirm, you’re using v1.9.7 of the Web SDK, correct? Do you see the same issue when testing with the Sample Web App?

Thanks,
Max

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