SSH Connections to API

API and Webhooks
1

Crestron/Extron programmer looking for info. I did a search and couldn’t identify how many SSH clients could be connected at one time? The reason I am asking is I have a Crestron TSW-1060 panel running the Zoom ap. The only feedback from the Crestron is ‘Zoom Room Incoming Call’ and ‘Zoom Room Active’. I am looking to start another SSH client from a custom module to poll the API for the status of the microphone. Has anyone been able to do this or are we limited by the 1 connection. I noticed when I tried this, the first connection was dropped. Hoping to get any info for confirmation.

Thanks,

2

Disregard, I found the Zoom Rooms Control System API information.

Support, if reviewing, any intention of allowing more than one instance of the ZR-CSAPI to run?

Thanks

3

Hey @tsg123, thanks for posting, and I’m glad you found the info you needed.

Check out this thread about allowing more than one isntance of the ZR-CSAPI to run.

Thanks,
Tommy

4

Tommy,
I ran through the thread but did not see anything specific about multiple connections. Did I miss it? I probably tend to miss things more than I like.

Thanks

5

Hey @tsg123,

Apologies for not being more specific. We do have the intention of adding this in the future.

Although we do not have a timeframe, you can track our releases here.

Thanks,
Tommy

6

We also wanted to get Microphone status using ZR-CSAPI while the controller maintains the connection. Any ideas if multiple connections are in your road map and estimated timeframe ?

Thanks
Raja

7

Hey @rahug4u,

We do have new Zoom Room API’s coming in the future which should have this feature.

Although we do not have a timeframe, you can track our releases here.

Thanks,
Tommy

8

Hi Tommy, Thanks for the update. I am looking forward to the new release.

9

Happy to help!

-Tommy

10

Hi, is the multiple ZR-CSAPI connections at once available now ?

11

Hey @rsgupta.0110,

Can you share your use case so we can see if there is a solution?

Thanks,
Tommy

12

We would like to get/set microphone and camera status in our windows application using ZR-CSAPI. But when we connect ZR-CSAPI using our C++ app, it disconnects Zoom Room Controller.

13

Thanks @rsgupta.0110,

Our Zoom Room engineers are looking into this and we will get back to you. (ZOOM-134504)

Also are you using the latest Zoom Room version? If not, please update and try again.

Thanks for your patience,
Tommy

14

Hey @rsgupta.0110,

The ZR API connection conflicts with the controller connection with the currently functionality.

I have added multiple connections as a feature request.

Thanks,
Tommy

15

Hi Tommy, any updates on this feature request for multiple connections?

16

Hey @rsgupta.0110,

No updates yet. I will notify you once this feature moves from our backlog to in progress.

Thanks,
Tommy

17

Tommy,
For some reason I was told by a client that the multiple SSH connections was now possible. Can you confirm or deny this?

Thanks,

18

Hey @tsg123,

Correct, we are working to make this possible.

Thanks,
Tommy

19

Ok, so it sounds like it is not yet implemented. Wanted to be sure since my client was adamant that this was already available.

Thanks,

20

Correct @tsg123!

You can stay updated here: https://marketplace.zoom.us/docs/changelog

-Tommy