SSL Self-signed Certificate Error

[wmcguire1 (billy)]

Description
For a while now, I have been trying to use Python’s requests module to pull data from my Zoom accounts, though this error (below) has been a huge problem. A couple of weeks ago, it went away, but after working on the code again after a while, the error came back. Specifying a custom CA didn’t seem to help, and I know setting the verify parameter to False isn’t a great solution long-term.

Error
requests.exceptions.SSLError: HTTPSConnectionPool(host=‘api.zoom.us’, port=443): Max retries exceeded with url: /v2/users/?status-active&role_id=2 (Caused by SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl.c:1122)’)))

Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT

Which Endpoint/s?
/users

[will.zoom (Will)]

Hey @wmcguire1,

Thanks for reaching out about this. You’re only getting this error when using Python’s request module to verify certificates, right? While it sounds like this could be related to your environment or SSL protocol, I’ll leave this open in case anyone from our community has suggestions.

However, I might recommend also checking out StackOverflow or a similar resource for more pointed guidance on the Python SSL error specifically.

Thanks,
Will