Description
In the following environments, the survey will not be displayed after leaving a meeting.
android11 + Chrome
iPad17.2 + Safari
When exit from Zoom meeting, Browser will be redirected to the URL specified by leaveurl.
Browser Console Error
Which Web Meeting SDK version?
3.0.0
3.1.0
3.1.2
Meeting SDK Code Snippets
To Reproduce(If applicable)
Join Zoom Meeting with WebSDK
Click ‘Leave’ in Zoom Meeting
Then the survey will not be displayed,
Screenshots
Troubleshooting Routes
Device (please complete the following information):
Device: iPad
OS: iPad 17.2
Browser: Safari
Browser 17.2
Additional context
The survey will be displayed if you are using Windows+Chrome.
It seems that the survey is not displayed on mobile devices such as iPhone.
Thank you for posting in the Zoom Developer Forum. Are you encountering any error messages with Android 11 + Chrome or iPad 17.2 + Safari? It would be helpful if you could share a screen recording of the observed behavior.
In version 2.18.0, leaveurl is ignored and the transition is made to the survey response screen.
From version 3.0.0 onwards, you will always be redirected to the leaveurl screen.
It didn’t just happen on mobile devices. In version 3.1.6 it also happened with Chrome on PC.
Has the leaveurl specification changed?
It seems there was a recent fix for the leaveURL in version 3.14. Therefore, it’s odd that it’s still an issue in version 3.16. Could you share a screen recording of the behavior you’re observing? Could you use Zoom Clip to record and share what’s happening on your PC when using Chrome?