I am using the integration with Salesforce. https://appexchange.salesforce.com/listingDetail?listingId=a0N30000000qEuqEAE
1- I created a Webinar from Zoom and I can see this information in Salesforce automatically. I can see the registrants created from Zoom. This seems to work fine! I need your help with the following:
2- I need to add registrants from Salesforce so I created a new registrant (from Salesforce). I am using the Zoom Webinar Registrants view. I can associate the registrant to the webinar. Then, I can see the information of this new Registrant from the webinar record.
My questions are:
1- Why cannot I see the new registrant from Zoom?
2- If I use the Sync Webinar from Zoom.us action (from Salesforce, from the Webinar record), this new registrant that I added manually disappears in Salesforce, I mean the Webinar registrant is deleted. Note: I tested to Sync before and after Approving the registrant from Salesforce.
Before Sync Webinar from Zoom.us action:
After the Sync Webinar from Zoom.us action, the registrant Reg-0019 was deleted (automatically)