The webhook is not triggered on event "Recording > Recording Viewed"

API and Webhooks
1

Seems like webhook is not triggered for “Recording > Recording Viewed” event.
We are trying to collect the stats to know who viewed the recordings !

2

Hey. @pramod.ashta

Thanks for reaching out! I am happy to help here!
Could you please confirm if you are still experiencing this behavior?

There are some steps that might help you to debug your issue:

  1. Send a post request to your Endpoint URL, if you do not receive this event then you will have to check your Endpoint
  2. If you DO RECEIVE the post request, but not the Zoom events, try replacing your endpoint with a test endpoint of your preference (such as webhook.site).
  3. If you receive events and Zoom events in this test endpoint, please check that your Endpoint URL is working properly.

Hope this helps,
Elisa :slight_smile:

3

Thanks Elisa for prompt response. I will try the steps you advised and will keep you posted.

4

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.