Tracking Number Removed After Editing Meeting in Zoom Web UI

Meeting SDK Web
1

Hi Team,

We are encountering an issue where the Zoom LTI Meeting tracking number is removed when a meeting is edited in the Zoom Web UI.

Specifically, when a Zoom meeting is scheduled via LTI, the course ID is added to the tracking field, which we use to ensure recordings are moved to the correct course folder. However, if the meeting is edited (e.g., changing the meeting title), the tracking number is removed, causing imported recordings to be placed incorrectly.

Could you confirm if this is a known issue? Additionally, is there a way to prevent the tracking number from being removed when editing Zoom meetings?

Thanks in advance.

Kind regards.

2

Hi @gianni.zoom,
Can you help us with this issue, or could you recommend someone who can?
Thanks in advance!

4

Hi @zoom-test ,

I opened a ticket for you where they can help with integrations (TS1706217). Please check your email (the one associated with your dev forum account) and let us know when it’s resolved :slight_smile:

5

Sure, I will respond once it is resolved. Thanks!

6

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