We have ‘N’ licenses and ‘M’ users in our educational organization. And M>N due to the low learning intensity of each teacher. As LMS we use Moodle with LTI Pro.
In configuration we use automatically upgrade Basic users to “licensed” users. this feature works well if there are free licenses available. but when N reaches the maximum (in fact licenses are not in use), a user starting a new conference via LTI remains “basic”.
In another Moodle plugin that works with the API, license transfer is performed by demoting another non-administrative user to the base level. it would be nice to have a similar feature in LTI Pro.
The user level is not upgraded to “licensed” if there are no “unassigned” licenses. However, there are many inactive users who have been assigned a license (no usage at the time).
LTI Pro with Moodle
How To Reproduce (If applicable)
Steps to reproduce the behavior:
- ‘N’ licenses and ‘M’ users. M>N
- In LTI Pro configuration set up Auto Upgrade Zoom Users, Automatically upgrade Basic users to Pro or Corp users (instructor).
- Start a new conference when all licenses have already been assigned, but are not actually used
Screenshots (If applicable)
It would be great to be able to transfer the license by demoting another inactive user to the base one.