Trying to update presence_status always returns a 401 "Invalid access token"

API Endpoint(s) and/or Zoom API Event(s)

PUT api zoom us/v2/users/{user_id}/presence_status , with json {"status":"Away"}
Bearer token sent in the header

I’ve got an account level, oAuth app, with the scopes “user:write:admin, user:read:admin”.

  • Auth through - zoom us/oauth/authorize
  • Get a token from - zoom us/oauth/token
  • In the response from the token uri, I see the corrects scopes.
  • I take the access token, and try to update my presence. I’ve tried both my user id and “/users/me/presence_status” … and it returns a 401

401 Unauthorized

    "code": 124,
    "message": "Invalid access token."

Hi @terrym , I am not able to reproduce this. Was it previously working and behavior changed? If so, when?

No, this is a brand new app and I’ve not been able to get this to work.

Hi @terrym , can you please private message me the full request so I can see what you’re sending? Additionally, have you been able to successfully use this token with any other endpoints like List Meetings?

Thanks Gianni! I found out there’s an issue with cluster “us04”, which is what I’m on. I can wait until that’s sorted.

Okay great, I’m glad you were able to sort it out!

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