Unable to Join webinar with registration required

Description
It will prompt an alert when I’m using zoom sdk to join a webinar with registration required. Also checked the GET api call to https://zoom.us/api/v1/wc/info, its response is {“status”:false,“errorCode”:3000,“errorMessage”:“Join meeting failure, please try again.”}

Browser Console Error
Joining meeting timeout. Fail to join the meeting.

Which Web Meeting SDK version?
2.6.0 / 2.11.5

Meeting SDK Code Snippets
ZoomMtg.join({
meetingNumber: roomNumber,
userName,
userEmail,
signature,
sdkKey: zoomConfig.sdkKey,
passWord: pwd,
tk: registrationToken,
success: () => {
resolve(true);
},
error: (error) => {
console.log(‘join error’);
console.error(error);
reject(error);
},
});

Device (please complete the following information):

  • Device: Macbook Pro
  • OS: macOS 13.2.1
  • Browser: Chrome
  • Browser Version 112.0.5615.137

Additional context
Add any other context about the problem here.

Hey @isaacwong
Thanks for reaching out to us
I see that you are having issues joining webinars with your web meeting SDK integration.
Have you been able to troubleshoot this?

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