Unable to properly hear audio while joining a meeting via the Meeting SDK Web

Meeting SDK Web
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We are using Meeting SDK version 3.6.1 within a WebView on Android and iOS. We are facing several issues with audio device connectivity during meetings:

  1. Audio Device Connection During Active Meetings:
  • When an audio device is connected during an active meeting, the SDK does not recognize the new device.
  • As a result, the sound continues to play through the speaker instead of the newly connected audio device.
  1. Audio Routing from the Beginning:
  • Even when users connect an audio device before the meeting starts, the sound still routes through the speaker.
  • Users must manually switch to the headset if the device is eventually recognized as an output device.
  1. Initial Audio Connection Failure:
  • Sometimes, even when no audio devices are connected, users do not receive any sound initially.
  • To resolve this, users must rejoin the meeting, which is an inconvenient workaround.

These issues are significantly impacting our meeting experience. Can someone from the community please assist in resolving these problems?

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