Unable to view screen share from web client using Video SDK 2.1.1 with Zoom renderer

Video SDK Android
1

Hi everyone,

I’m encountering an issue with the Zoom Android Video SDK 2.1.1 when trying to view screen sharing content from a web client. Here are the details:

Environment:

  • Android Video SDK version: 2.1.1
  • Renderer type: Zoom renderer

Issue Description: When a web client shares their screen (with camera off), the Android app cannot display the shared content. Instead, it only shows a default avatar where the shared screen should be.

Steps to Reproduce:

  1. Join meeting from Android app using Video SDK 2.1.1
  2. Join from web client with camera turned off
  3. Start screen sharing from web client
  4. Android app shows default avatar instead of shared screen content

Expected Behavior: The Android app should display the shared screen content from the web client.

Actual Behavior: The Android app only displays a default avatar instead of the shared screen content.

Has anyone encountered similar issues or can provide guidance on how to resolve this?

Thank you in advance for your help!

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