Update meeting recording settings working intermittently

Description
I am building an internal application that lets our employees manage their cloud recordings (download, delete, etc.) and am running into intermittent issues with changing the topic using the “Update meeting recording settings” endpoint. I receive a 204 code each time I call the API, but sometimes the change doesn’t stick and I have to call it 5+ times to see the change.

Error
There is no error. Each response indicates success with a 204 status code

Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT

Which Endpoint/s?
meetings/{meetingId}/recordings/settings - Zoom Meeting API

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Send PATCH request
  • Request URL: /meetings/{meetingId}/recordings/settings
  • Headers:
    – Authorization: Bearer {jwt_token}
    – Content-Type: application/json
  • Body (added numbers after “Test” to check if topic was changed):
    {"topic": "Test"}
  1. Sample Meeting ID’s that I tested with
  • zY7txuECSG6tUb2vk8CSKA==
  • rtnXiDeYSPqHtOaVeZ/d5Q==
  • 64OBXkWXQI+I7rteOMXwLw==
  • w688U2nfT9yuIyaq0uAE+A==

Screenshots (If applicable)
N/A

Additional context
I found this thread from a year ago that describes the same issue, but it didn’t have any resolution and was closed automatically due to lack of activity: Update recordings settings working intermittently.

I had to strip out the base URL of the API due to my account being new and only being able to include 2 links in this post.

Hi @brianwhiting-rps

Thanks for reaching out to the Zoom Developer Forum, I am happy to help here!
This is interesting, thanks for bringing this up to our attention.
Please allow me some time to do some testing and I will come back to you with an update.

Cheers,
Elisa

Hi @elisa.zoom

Do you have any updates on this issue?

Thanks,
-Brian

Hi @brianwhiting-rps

Thanks for your patience while I investigated this issue further.
I was able to replicate this behavior on my end so I went ahead and reached out to our Engineering team about this.
I will keep you updated!

Best,
Elisa

Hi @elisa.zoom

Do you have any further updates on this issue?

Thanks,
-Brian

Hi @brianwhiting-rps

Thank you for your patience while I investigate this issue further. I have heard back from our Engineering team and it looks like there is an issue on they way the data is saved and where it is saved. I am yet waiting for a confirmation on how to fix this issue. (ZOOM-362788 internal ticket for reference)

Best,
Elisa

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.