Updating Zoom meeting is sending an email to all participants

API and Webhooks
1

API Endpoint(s) and/or Zoom API Event(s)
Link the API endpoint(s) and/orZoom API Event(s) you’re working with to help give context.
Zoom Meetings rest API

Description
This might be happening from earlier as well, but we just noticed that updating(Meeting name change) any existing zoom meeting is sending a email to all participants from zoom. Is there a way to stop this using zoom meeting api’s

Error?

How To Reproduce
registrants_confirmation_email is set to false. Are there any other options to set for stopping these emails?

2

Hi, can I please have an update on this?

3

Hi @kpiduru1 you’re using the update a meeting API endpoint? What’s the full request you’re passing?

5

@gianni.zoom Yes, this is just a update call for topic change. As soon as the meeting is updated all registrants are getting a Meeting update email.

{
  "topic": "LSO Test Class - New",
  "type": 8,
  "schedule_for": "********",
  "start_time": "2024-04-30T08:00:00",
  "duration": 180,
  "timezone": "America/Los_Angeles",
  "password": "***",
  "recurrence": {
    "type": 1,
    "repeat_interval": 1,
    "end_times": 3
  },
  "settings": {
    "join_before_host": true,
    "registrants_confirmation_email": false,
    "approval_type": 0
  }
}
6

Hi @kpiduru1 , the “registrants_confirmation_email” field is for confirmation, not meeting detail updates. I do not believe we can adjust this programmatically.

7

@gianni.zoom is there any option available so that we can stop meeting update emails? this is sending wrong email template and communications to our customers.

8

Hi @kpiduru1 at this time there’s no way to stop those messages. Are you able to finalize the meeting updates prior to changing it via API to avoid multiple updates going out to attendees?