We have a problem on access to zoom phone recording from hubspot.
-
We use [Hubspot Integration.](https://app.hubspot.com/ecosystem/8310342/marketplace/apps/sales/calling/zoom-phone-for-hubspot-by-zoom-video-communications-605675)
-
We can acceess recording from zoom → logs
-
we can not access recording from url in hubspot that is created by Zoom Phone Integration
-
We also can not access to configuration page of the integration
https://applications.zoom.us/integration/phone/hubspotphone/config
Would you please tell me how to solve problem ?
Thank you.
Hi @fukutaro.matsumoto
Thanks for reaching out to the Zoom Developer Forum and welcome to our community, I am happy to help here!
Could you please confirm if you are using the following integration:
https://marketplace.zoom.us/apps/KuxZ_4QzSXWSwWiKiHFYYA
I think the answer to the question is “Maybe”"
We installed the app to HubSpot from following URL.
https://app.hubspot.com/ecosystem/8310342/marketplace/apps/sales/calling/zoom-phone-for-hubspot-by-zoom-video-communications-605675
In the URL you gave me, It is shown as “Added”.
And I asked my colleague who wants to access the cloud recording to install the app（App Marketplace
I do not understand the deference between that 2 apps.
thanks
Hi @fukutaro.matsumoto
Do you have access to this support link?
