Urgent - Zoom Meeting SDK has stopped working

Our Zoom meeting SDK deployed in production has suddenly stopped working and is giving the following error

To join a meeting hosted by an external Zoom account, your SDK app has to be published on Zoom Marketplace.

We’re on version Meeting SDK Web version 2.16

The meetings that we’re trying to join via the Meeting SDK are created on our own account and not any external Zoom meetings.

This SDK has been working fine for several months and we haven’t made any recent changes.


@arfeen_1 we have earlier sent out a notice that on 1st March 2024, Meeting SDK application which are not published will not be able to join external meeting (meeting hosted by external zoom account).

The solution to your issue would be to publish your application on marketplace.zoom.us

Which announcements channel did the notice go through? I can’t find it at Zoom Developer Changelog

@odrilon this was sent via email associated with the publisher of the application.

Thank you. We worked with the Zoom ISV team to get our app approved on the app store.

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