User continuously getting disconnected and having to rejoin ( more )

Video SDK Web
1

Description
I’m still running into issues in which users who connect get kicked off and are forced to rejoin repeatedly.

wIh687OIRXSET3vdPqm5KA==
Annette Mugrditchian
Nina Magno

zK6Gm0mRSsaLh0XU6SxdbQ==
Lamiah Jones

Which Web Video SDK version?
1.12.14

Device (please complete the following information):
Web Browser GoogleChrome 131, Web Browser iossafari 13106778134, Web Browser MicrosoftEdge 131

Additional context
@vic.yang Linking this issue as i’ve found similar issues in the past User continuously getting disconnected and having to rejoin

2

Hey @sam9

Thanks for your feedback.

We are working on the cause of the issue and will update you soon.

Thanks
Vic

3

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.