We have a webinar that we conduct via our app. The participants report constant disconnect/reconnect and it is annoying to them they have resorted to connecting directly. Unable to show our site/app features.
Disconnect and Reconnecting message
We were on 1.8.0 and upgraded to 1.8.1. We see 1.8.0 having audio issues and 1.8.1 better audio but more frequent connects and disconnects.
To Reproduce(If applicable)
Steps to reproduce the behavior:
1, Start a webinar
2. Connect to the webinar via an app enabled via WEBSDK
People stated that this happens irrespective of their bandwidth and also said if they joined via zoom URL directly (as opposed via the app enabled by the WEB SDK) it was working better. Webinar ID for your reference is …