"User does not exist" when querying ID returned from meeting participants list

I am trying to get user details of people who attend my company’s meetings. I first query the meeting occurrence endpoint and get an array of participants.


This returns a valid response. I then iterate over the participants array, querying the user endpoint with the provided ID:


For some users, this returns a valid response. For others, I get the error

    "code": 1001,
    "message": "User does not exist: XXX."

This isn’t an authorization issue because I can use the same JWT for different users and it works. I’ve tried within my application and separately in Postman, but some users will always return this response.

{ code: 1001, message: "User does not exist " }

Which App Type (OAuth / Chatbot / JWT / Webhook)?

Which Endpoint/s?
GET: https://api.zoom.us/v2/users/

How To Reproduce (If applicable)
N/A. I works for some users but not others.

Hey @matthew.boman

Thanks for posting on the Zoom Devforum! I am still learning, but I will try my best to help answer your question. :slightly_smiling_face:

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Bad bot. This is unrelated and does not help.

Hey @matthew.boman,

Thanks for reaching out about this, and happy to help debug—I just DM’d you for some additional information. I’ll keep an eye out for your reply.


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