User does not exist:

API and Webhooks
1

I was sending a request https://api.zoom.us/v2/users/XXXX/meetings to create a meeting but no matter what I passed as a user id (email, user id, or me) I keep getting User does not exist message. I called get user method and take user id from the response but still getting the same error message.

2

I am also facing the same issue .

3

I’m also having the same problem.

4

Hey @PasinduDew, @samson, @ahaile,

Can you please message me the userID you are passing in?

Thanks,
Tommy

5

Hi Tommy,

Thank you for the response. I used below IDs and Emails and got the same response.

“id”: “5ZM5eN_pRCuxOkUMbk46FA”
“email”: “ahaile@yehulum.com”

“id”: “r7c6lnaATKu5oH8G_P6zNw”
“email”: “ante21et@gmail.com”

Thankd you,
Anteneh

6

I’m also getting the same error every time I try.

7

Are you guys using a JWT or account-level OAuth app?

8

Hi @ahaile,

Are these users underneath your account?

@samly - Thanks for helping out! :grinning:

9

Hi Michael,
Yes those users are mine.

10

Hey @ahaile, @msembijoseph4,

Are you using JWT or OAuth? If OAuth, what is the name of your App?

Can you also share your request body JSON?

Once I know this, I can investigate further. :slight_smile:

Thanks,
Tommy

11

Hi @ahaile cc @michael_p.zoom and @tommy
I had the same problem, and I think it was because my users didn’t yet have confirmed emails. I used the custCreate method instead and that fixed the problem.

1 Like
12

Thanks for the update @lucas.cioffi! :slight_smile:

Glad you got it working!

-Tommy

15

Here’s the source code …
curl --location --request POST ‘https://api.zoom.us/v2/users/c6f-redacted9A/meetings’
–header ‘Content-Type: application/json’
–header ‘Authorization: Bearer redacted’
–data-raw ‘{
“topic”: “Test API Meeting”,
“type”: 2,
“start_time”: “2020-06-15T08:00:00”,
“duration”: 60,
“schedule_for”: “string”,
“timezone”: “America/Los_Angeles”,
“password”: “8789e3”,
“agenda”: “My agenda goes here”
},
“settings”: {
“host_video”: true,
“participant_video”: true,
“cn_meeting”: false,
“in_meeting”: false,
“join_before_host”: false,
“mute_upon_entry”: false,
“watermark”: false,
“use_pmi”: false,
“approval_type”: 2,
“registration_type”: 1,
“audio”: “both”,
“auto_recording”: “none”,
“alternative_hosts”: “none”,
“close_registration”: true,
“waiting_room”: true,
“contact_name”: “MLD Foundation”,
“contact_email”: “zoom@MLDfoundation.org”,
“registrants_email_notification”: true
}
}’

16

Hey @OregonDean,

Please try without setting the schedule_for property.

Thanks,
Tommy

1 Like
17

Hey @Tommy,

I am facing the same issue. I’ve tried with ‘me’, user ID and email ID but nothing worked.

Interestingly, I’ve signed up using google ID. Thus it did not send me any activation mail. Later, I tried to sign up using same email ID and it let me go through and did not throw any error. This time, I did receive activation mail. However, even after activation, I am not able to create meetings using /v2/users/{user_id}/meetings.

18

Hey @taksh.dev.20,

Thank you for reaching out to the Zoom Developer Forum. Please send an email to developersupport@zoom.us with a link to this thread.

In that email, please include the request URL that you are using as well as the request body. I’ll use that to look into this further.

Thanks,
Max