Meeting SDK Type and Version Web Meeting SDK 2.11.5 API Endpoint(s) and/or Zoom API Event(s) https://developers.zoom.us/docs/meeting-sdk/web/client-view/meetings/#join-meeting Specifically the https://rwcdv.dv.zoom.us/wc/ping/... requests are being cancelled. Note that this failure is not unique…

Hi @rahulc , @skyler.todd , thank you for raising this here, our apologies for the issues this caused. The issue should now be resolved. Can you confirm whether you are still experiencing the issue? This is related to a service incident that caused delays in joining meetings for a subset of users. …

More context: For each join attempt, there are 4 /wc/ping/ requests. 3 of which are always cancelled. The remaining one succeeds, but this does not lead to the user joining the meeting nor trigger any of the provided callbacks.

We are experiencing the same thing here [image] Zoom Web SDK Failing to load Web Description Joining a zoom meeting via web SDK is not working. Gets stuck at loading with 2/3 dots over and over. Looks like websockets are failing to connect. Browser Console Error WebS…

We saw intermittent success around 12:50 MST, seemed to be fully resolved shortly after.

The issue seems resolved for us as well now.

We also encountered these errors and saw issues associated with web socket connections failing to be established as well. Additional details here: https://devforum.zoom.us/t/web-sdk-attempting-connections-to-invalid-servers-zoomsjc/89398/3 Should we expect these types of errors to trigger the Zoom…

Users are unable to join meeting through web sdk using 'ZoomMtg.join'

API and Webhooks

skyler.todd (Skyler) May 31, 2023, 7:40pm 3

We are experiencing the same thing here

Topic		Replies	Views
Zoom Web SDK Failing to load Web	2	822	May 31, 2023
No success callback or error callback is called on ZoomMtg.join Web	3	592	October 17, 2023
Web-sdk does not connect to the meeting, displays message entering the meeting Web	26	2514	October 5, 2020
zoomMtg.join never reach success nor error Web	8	1121	October 18, 2021
zmClient.join not completing Web	1	142	March 22, 2024

Users are unable to join meeting through web sdk using 'ZoomMtg.join'

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