Hello
We recently noticed a malfunction in our Booking application
Since 28 September, no user of our application has been able to add a Zoom integration (active integrations work normally). I’ve debugged a few things and realised that the response to all calls to the /oauth/token endpoint return error 400, as shown below:
// request
POST /oauth/token?grant_type=authorization_code&code=XXXXXXXXX&redirect_uri=https://booking.builderall.com/zoom/callback HTTP/1.1
Host: zoom.us
Authorization: Basic XXXXXXXXX
Content-Type: application/x-www-form-urlencoded
// response
{
"reason": "Invalid authorization code",
"error": "invalid_grant"
}
Another thing I noticed was that when I accessed the marketplace dashboard with our developer account (contact@builderall.com), the application simply disappeared from there Screenshot by Lightshot.
This malfunction was unprecedented, i.e. we haven’t made any recent changes to the Zoom-related code.
I would like to know how I should proceed in this case, if this is the correct channel to report this type of incident and how we can work to correct it.
We always try to keep our APP in compliance with Zoom’s policies. So much so that in June of this year we submitted it for review.
Let me know if I’ve missed any updates or should modify my implementation.
Thank you