Morning Ellis, Sorry but I tried lots of edits to the code behind the scenes and couldn’t stop it happening. Most of my clients now access via their computer so no longer a problem, wish I could have solved it properly though…
Thank you for reaching out to the Zoom Developer Forum. To make sure I’m clear, what methods have you tried when it comes to removing that button? Further, what version of the Web SDK are you seeing this with?
My understanding is that this issue isn’t present with the Local Package version of the SDK. Have you seen that same behavior?
then it works great on desktop… but just gives me a BLACK screen on Android Mobile.
I have gone into the
vconsole.min.js
and deleted div tags… changed the styles to none; and even did this
and this is produced by vconsole.min.js (in js folder) but, for whatever reason, none of: * thanks Richard
I really appreciate all that information, that’s very helpful. I need to set up my Android test device as I wasn’t seeing this on iOS. I’ll check this out and let you know what I see.
Mobile Browser Support
With that being said, I do want to mention there has been a recent change to the browsers that our Web SDK supports. If you check our browser support section you’ll see that we are no longer able to support mobile browsers.
While we didn’t want to make this change, it was with the goal of aligning with the support that we are able to provide with the current version as well as previous version of the SDK.
We understand that using the SDK with a mobile browser is a widely used use case and are working to expand platform support as soon as possible.
In the meantime, you may see that using the SDK works as expected, but we aren’t able to provide support for issues on mobile browsers specifically.
How I can Help
Regardless of the above, this is an interesting issue and as another developer I can see how this would be frustrating. After I set up my Android test device, I’ll look into this to see if I can offer any changes to the SDK that can be made to avoid this.