we are using version 1.9.5 (https://source.zoom.us/zoom-meeting-1.9.5.min.js)
We have successfully created a conference and were able to display the video and join the meeting, however we have no sound from meeting creator even though we have joined the meeting using different browsers and OS. We can see an error from any device we’re trying to use: “Your browser doesn’t support using computer’s Audio device. Please upgrade your browser to the latest version”. Our browser is already a latest version (Chrome/90.0.4430.212).
Conference ID used for testing: 990 3794 6125
Below is our init code:
Which Web Client SDK version?
To Reproduce(If applicable)
Steps to reproduce the behavior:
- Start a scheduled meeting
- Join the meeting
- See the video, but don’t hear any sound from the host.
If applicable, add screenshots to help explain your problem.
Device (please complete the following information):
- Device: PC
- OS: Windows 10
- Browser: Chrome
- Browser Version 90.0.4430.212