Virtual Background is still loading pop up (bug?)

Noticed a background loading error when hopping into a new meeting yesterday.

Here’s a rather vague repro here for visibility (see attached):

  • Was using a virtual foreground in the prior meeting I was in
  • Left meeting manually clicking red “end” button
  • Joined a new meeting
  • Saw this pop up: “ virtual background is still loading
  • Clicked “Use Video”
  • backgrounds were removed entirely i.e. naked video (no basic background from the foreground)
  • went back into warmly, and picked a different background
  • foreground appeared again

Is this a Zoom issue or bug that’s on the roadmap to be fixed?


Thank you for posting, @alanzhao!For Client support, please submit a request with our support team here:

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.