Web client SDK both host and client can't see each other

Description
Client join from mobile and host join from web sdk both are in meeting but can’t detect each other

Which Web Meeting SDK version?
1.9.8

Hey @desouky ,

Please try version 1.9.9 which includes a video fix.

If you are still experiencing issues, please provide a screenshot. https://marketplace.zoom.us/docs/changelog#publications/web-meeting-sdk-v1-9-9

Thanks,
Tommy

Hello @tommy ,
Thank you for your reply
I update to it and seems issue solved
I have another question about 9 month window
does mobilertc effedcted ?

Happy to help! :slight_smile:

Do you mean the Mobile Meeting SDKs? If so, yes.

Thanks,
Tommy

Hello @tommy
I mean android api and iOS api
This https://marketplace.zoom.us/docs/sdk/sdk-reference/ios-reference

1 Like

Yes @desouky !

For more specific questions around the iOS an Android SDKs, you can post in #mobile-meeting-sdk:ios and #mobile-meeting-sdk:android :slight_smile:

-Tommy

Sorry @tommy ,
We have xamarin app and we integrate zoom into it using the following package NuGet Gallery | Xamarin.Android.Zoom 1.0.0
And we didn’t know if it will be effected or not and what to do if it will be effected .
appreciate your help if you confirm this package specifically will be effected or not and if yes what is alternative
is this mean our app will no longer work ?

Hey @desouky ,

Since that package is not managed by us, you or the developer will need to ensure it is on a supported version. :slight_smile:

Thanks,
Tommy

Hello @tommy
if not this will make our app stopped ?
sorry for many questions

Hey @desouky ,

If the SDK is not running a supported version, then yes.

-Tommy

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