Web hook events are not received frequently

Using this template helps us debug your issues more effectively :slight_smile:

We have registered to the below mentioned zoom web hooks. Recently we have observed that our services are not receiving these web hooks frequently.


Our servers are up and healthy and we tried to reproduce this scenario multiple times and observe that hooks from zoom is not received at our end.

We do not receive any error message.

Which App Type (OAuth / Chatbot / JWT / Webhook)?

Which Endpoint/s?

How To Reproduce (If applicable)
Create an app in zoom using oAuth. Register for the aforementioned web hooks
Start the meeting, invite participants and observe whether the above web hooks are received or not.

Screenshots (If applicable)

Additional context
Add any other context about the problem here.

Hi @kbitthal

Hope you are doing fine and thanks for reaching out to the Zoom Developer Forum, I am happy to help here!
could you please confirm that you are still having issues with these events that you are mentioning?

Hi @elisa.zoom

Our team members are keeping a close watch on this issue, we will continue watching this over this week and will confirm you if we have still observed this and what’s the frequency.

1 Like

Thank you @kbitthal
Please keep me posted! :slight_smile:

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