Web Meeting SDK version 1.9.9, when participant sent message it shows wrong sender name

when participant sent message it shows wrong sender name.

when participant sent message it shows wrong sender name. e.g. HOST to Everyone

Which Web Meeting SDK version?

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. send message from participant
  2. View in host chat window - it shows Host To Everyone


Device (please complete the following information):

  • Device: Laptop
  • OS: Windows
  • Browser: Chrome
  • Browser Version 94.0.4606.71 (Official Build) (64-bit)

Additional context
It should display like “participants_Name To Everyone”


Hey @vbhosale ,

Is that participant who sent the message the host of the meeting / webinar?


@tommy , this is from meeting SDk and message sender is participant not a host.

Hey @vbhosale,

The name used there will follow what is set in the userName field when calling ZoomMtg.join(). Please make sure that you aren’t hard coding the userName as I wasn’t able to reproduce this behavior with the Sample Web App.


Hey @MaxM , In ZoomMtg.join() we are binding name dynamically, so the is nothing like hard code.

JFI, One thing is there, we have WebSDK for WebApp & Mobile SDK is for Mobile APP.
So message is from MobileSDK to WebSDK (Mobile App to Web App)

Hey @vbhosale,

Thank you for clarifying that. So far, I haven’t been able to reproduce this issue.

Just to make sure that I understand, does this only happen when using the Mobile SDK and Mobile App? Are you able to reproduce this with Just the Mobile SDK, or Just the Web SDK or with the Client and Web SDK?