Web SDK 2.12-2.17: No error codes returned by `ZoomMtg.join{}` error callbacks when passcode is empty/incorrect

We are counting on the Zoom WebSDK for serving live events on our web app. For v.2.12-2.17, no errors are being passed through the callback and Zoom is instead just showing the respective “Passcode Wrong” screen. For us though, we would like to leverage join errors by serving users our own custom UI for when the passcode is incorrect or the passcode field is left empty. What happened to the error codes?

Device (please complete the following information):

  • Device: Macbook Pro
  • OS: 13.5.2
  • Browser: Chrome
  • Browser Version: Version 117.0.5938.149 (Official Build) (x86_64)

Additional context
This seems to be a continuation of the same issue documented here a couple years ago: Web SDK 2.0.1 Not sending error codes in ZoomMtg.join error callback and it doesn’t seem to have been resolved. I think all developers using the Zoom Meeting SDK for web would find it useful if this error could be resolved. It seems like this was the ticket number: ZOOM-321705. Thank you!

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