Web SDK users do not appear in webinar participant/attendee list and cannot raise hands

Meeting SDK Web
1

I have 2 web SDK non-panelist attendees viewing a webinar. They’re adding to the participant and attendee counts, when I view the participants with the host’s desktop Zoom app. But their names don’t appear.

Also, when I click “raise hand” on either of the attendees, nothing appears on the host’s desktop Zoom app.

I remember this wasn’t the behavior about a month ago. Was this a stealth fix to prevent the host from allowing web SDK attendees to speak?

web-sdk-attendees-unlisted
web-sdk-attendees-unlisted967×1030 93.2 KB

2 Likes
2

We too are seeing this issue. Please advise when it will be fixed.

3

Same issue here.

The problem only appears when attendees join with websdk.
We had also problems to unmute attendees, option was clickable but did nothing.

4

BUGS like this are not expected. Since the feature shows on the screen and yet it does nothing!

1 Like
5

Hey @webinar-test, @Real_Intel, @odrilon,

Strange, do you see any errors in the browser console?

Thanks,
Tommy