An end user using the embeded Zoom meeting in our app experienced an issue where they can’t see other people’s screenshare and they are just seeing a black screen. They are only experiencing this issue in Chrome. 3 different people with 3 different laptops tested.
We have SharedArrayBuffer enabled through Document Isolation Policy (isolate-and-credentialless).
We have conducted some investigations on our own and ruled out the following:
- Outdated Chrome browser-- The user seems to be on Chrome 150 so this is unlikely.
- Security/auth issue stemming from
credentiallessheader— If it were this issue, they wouldn’t be able to join the meeting at all but this case only involves the screenshare.
Is there some sort of insight as to what’s happening here? Thank you