Webhook does not contain meeting data

API and Webhooks
1

Hello! :wave:

Recently, we have begun to receive webhooks that lack information about meetings.
Such fields as type, host_id, id, duration, topic, etc - contain empty values, e.g: “null” / 0 / “”

In the attachment, you can see a graph with the frequency of occurrence of such webhooks and a couple of examples of the content of the webhook itself.

Logs < New Relic One 2021-05-28 14-57-25
Logs &lt; New Relic One 2021-05-28 14-57-252399×1866 902 KB 

"body.event": "meeting.participant_joined"
"body.event_ts": 1622113691611
"body.payload.account_id": "yCL2bLUURl2YIezYsl5Pzw"
"body.payload.object.duration": 0
"body.payload.object.host_id": ""
"body.payload.object.id": "null"
"body.payload.object.participant.email": "*****"
"body.payload.object.participant.id": "TkEL4v4rRl6tUX8faawNAw"
"body.payload.object.participant.join_time": "2021-05-27T11:08:09Z"
"body.payload.object.participant.user_id": "16778240"
"body.payload.object.participant.user_name": "*****"
"body.payload.object.start_time": "null"
"body.payload.object.timezone": "null"
"body.payload.object.topic": "null"
"body.payload.object.type": 0
"body.payload.object.uuid": "58Q8aufhRF6cJsX8pCEZgA=="

"body.event": "meeting.participant_left"
"body.event_ts": 1622135236736
"body.payload.account_id": "yCL2bLUURl2YIezYsl5Pzw"
"body.payload.object.duration": 0
"body.payload.object.host_id": ""
"body.payload.object.id": "null"
"body.payload.object.participant.email": ""
"body.payload.object.participant.id": "KYH_tW1DTAChgD-XlBBuMQ"
"body.payload.object.participant.leave_time": "2021-05-27T17:07:13Z"
"body.payload.object.participant.user_id":"167782402021-05-27 16:51:17:530"
"body.payload.object.participant.user_name": "*****"
"body.payload.object.start_time": "null"
"body.payload.object.timezone": "null"
"body.payload.object.topic": "null"
"body.payload.object.type": 0
"body.payload.object.uuid": "wE3RKLcIXNxUdsQcgj6BiQ=="
2

Hi @andrey.maslov, this seems unexpected. Can you send an email to developersupport@zoom.us with this information and include meeting IDs and account information so we can take a look in our logs?

3

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