Webhook Endpoint suddenly changed and not working

Hello
I’ve been using Incoming webhook to send messages to a certain chat room channel.

Today, I created a new connection in my new chat room typing [/inc connect mychanneltname] and I got the message including the endpoint and token as usual.

The endpoint created includes the url like this
A : “integrations[dot]zoom[dot]us/chat/webhooks/incomingwebhook/{HereMyEndpointID}”

this doesn’t work. I got “500 INTERNAL_SERVER_ERROR”

The endpoint I currently use in different channel is working find and it includes

B : “//inbots[dot]zoom[dot]us/incoming/hook/{HereMyEndpointID}”
*I removed the first https part intentionally

As you see the url is different.

I manually changed the first part of A to “inbots.zoom.us/incoming/hook” instead of “integrations.zoom.us/chat/webhooks/incomingwebhook
and it worked perfectly.

Which one is the correct endpoint?? how come I received the not working endpoint info from Webhook App?
Please let us know the correct way to get an endpoint.

Thank you
A.K

1 Like

Hi @ak9595
Thanks for reaching out to us.
have you been able to troubleshoot this on your end or are you still having issues receiving webhook events?

Hi
Thanks for your reply.

I manually changed the first part of A to “inbots.zoom.us/incoming/hook” instead of “[integrations.zoom.us/chat/webhooks/incomingwebhook ]

this is working OK so I keep using the one I manually changed.

2 Likes

Thanks for the update @ak9595
Let us know if there is anything we could do for you moving forward
Cheers,
Elisa

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