Webinar webhooks are not being fired

We have an app with an event subscription enabled for 6 events - webinar create/update/delete/start/end/issues. Last webhook we’ve received happened on 13th November. After that none of the above mentioned events triggered a call to our endpoint.

Webhooks are not being fired.

Which App Type (OAuth / Chatbot / JWT / Webhook)?

Hi @Igor_Yavych,

Thanks for reaching out about this.

Can you ensure that the endpoint you’ve set to receive Zoom payloads is expecting a JSON request body and is sending back a 200 OK response upon receipt?

If your endpoint is sending back anything different (such as a 301, etc.), our service will automatically stop sending requests after a couple of retries.

Please check this and let me know,

Actually, now that I think about, we did add a redirect for urls to have a trailing slash. URL in settings didn’t have a slash so it got redirect and zoom didn’t follow it.

Hey @Igor_Yavych,

Ah, I see—it sounds like that could be the issue. But let me know if you still have questions!


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