Webhook events not happening for development testing

I created a development environment to be able to add scopes to my already published app.

I am receiving webhooks when I test from my account, but when the marketplace tester is trying to run my workflow his account is not sending webhooks.

Can I please get some assistance so I can move on with getting this new scope approved for my already published app?

Hey, @jessie,

Thank you for your post in the Zoom Developer Forum. I’m glad to assist you. Firstly, could you let me know if you have already submitted a support ticket for this issue? If not, I would like to gather some information from you.

Let me know, and I will send a private message so we can look into this.

Hey @donte.zoom !

I did not submit a support ticket.

I’d appreciate a DM. Thanks!