Description I’m using Webinar. My client can’t hear sound on web (Safari and Chrome) by iOS device. They can hear if I turn on Allow To Talk. Android is ok. So can you help me auto turn on Allow To Talk with customer from iOS. Thank you very much. Which Mobile Meeting SDK version? Zoom SDK 1.9.7

Hey @tambui , Thanks for using the dev forum! Are you using the WebSDK for this? Thanks! Michael

Hi Michael, Thank for your reply. I’m using Webinar WebSDK 1.9.7. On Android everything is ok. Only on iOs mobile, customer cannot hear sound without Allow To Talk. Can you help me how to auto Allow To Talk on iOS device. Thanks, Tam

Hey @tambui , I see, thanks! I think the #web-meeting-sdk forum is probably better for this question. I am going to move this one over there. @tommy Can you take a look at this when you get a chance :slight_smile: Thanks! Michael

Thank @Michael_Condon very muck. Hi @tommy , can you help me. Thanks, Tam

Hey @tambui , Thank you for reaching out to Developer Support. I’ll note that currently the Web SDK doesn’t support mobile browsers which is why you’re likely seeing this issue. When it comes to iOS, I know there weren’t certain APIs available in the browser as well which may lead to more issues tha…

Yes. Thank for your info @MaxM Tam

This is happening also on Safari desktop(WebSDK). It may be related [image] Audio not working on Safari when joining as attendee Web It happens when using the Zoom Join from Your Browser option too so not sure if it’s only a WebSDK issue.

@tambui I’m glad that helped! @giancarlo1 I followed up with you in that thread. Max

Webinar on web by iOS device only hear sound with Allow To Talk

Meeting SDK Web

giancarlo1 (Giancarlo) August 30, 2021, 4:48pm 8

This is happening also on Safari desktop(WebSDK). It may be related

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Webinar on web by iOS device only hear sound with Allow To Talk

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