Webinar subscription error in API

Hello Support Team,

We have integrated Zoom with our LMS and it was working last last one year. Here we can create webinar in Zoom using API through our LMS.

But past few days we are getting error on creation of webinar

HTTP Status Code: 400 Bad Request
Error Code: 200 Subscription plan for webinar is missing. Enable webinar for this user once the subscription plan is added:{userId}.

For this error we checked our subscription plan and found it is in active status,

Could you please help me to resolve this on priority.

Awaiting for your reply.

Please update on this,

Hi @shrihari.kale, I do see that your Webinar plan has available hosts licenses. Is the host user you are attempting to create a webinar have a Webinar plan assigned to them?

yes, webinar plan is associated with this account.

please update on this.

Please update on this.

Hey @shrihari.kale,

Please send this with the full error message including the userId to developersupport@zoom.us.

Thanks,
Tommy