"You browser does not support audio/video, please switch latest browser(Chrome/Edge/Safari/Firefox) and retry." How to solve this error

Video SDK
1

@chunsiong.zoom
My project run in localhost but I am remove localhost and run in IP address using that time showing error “You browser does not support audio/video, please switch latest browser(Chrome/Edge/Safari/Firefox) and retry.”
please give me solution.

2

@mukund , could you provide me with more details on

  • SDK used,
  • version of SDK,
  • GitHub sample URL which you are using.
    Additional information such as
  • OS,
  • browser,
  • browser version
  • server used to host this on localhost
3

SDK: videosdk-ui-toolkit,
version of SDK: “^1.9.8”,
browser: chrome,
browser version: Version 122.0.6261.129,

I am working in the React app and adding a Zoom call, and the React app runs “http://localhost:3000” at this URL, and I am starting my project with the IP address “http://192...:3000/.” At this time, this error was showing.

It is possible to use Zoom to call any IP address project Start calling.

4

Hey @mukund

To use the audio/video functionality on the web, the page must provide a secure context. You can refer to this resource to configure it.

TL;DR

In short, the page’s protocol needs to be HTTPS, or the domain needs to be localhost.

Thanks
Vic

5

you have to check your browser log file to see any error message related information.