Description Your browser doesn’t support using computer’s Audio device, please upgrade your browser to the latest version Error The full error message or issue you are running into. Which version? Latest version To Reproduce(If applicable) Steps to reproduce the behavior: Go to ‘…’ Click on…

Hey @prashantrahulkar , Please fill out the post template so we have enough details to support you: Description A clear and concise description of what the question is. Error The full error message or issue you are running into. Which version? Knowing the version can help us to identify your …

Hi @tommy , We are also facing same issue, even we can not do anything with SKD Web SDK version : 1.7.9 Device : PC OS : Windows 10 Browser Chorme , FireFox Version 87 We also try to upgrade SDK to 1.7.10 but still we are facing same issue, also we uploaded it over HTTPS , enable all the brow…

Hey @puravt Have you enabled the browser to access your microphone? Can you click the i in the address bar and send me a screenshot? Our Web SDK engineers are looking into this issue. (CS-2053) Thanks, Tommy

@tommy please check below screenshots for further reference for join zoom call and browser-related issue. I tried this thing with three different browsers with an updated version which are Google Chrome, Mozila FireFox , and Microsoft Edge [image] [image] [image]

Thanks for the additional details @puravt . I will keep you updated on the resolution. -Tommy

Hi @tommy Same issue also for me [test-jpg-1280×746-]

Hi Tommy, same issue is happening with me take a look on screenshot. can not use any feature like audio/vedio/chat… I tried , I am using latest SDK with JWT authentication. No error in browser console. Please advice. or if someone know issue please let me know so that I can correct it. I am using …

Hey @ramya , @s.nishant , Make sure you are serving the site over https. Thanks, Tommy

Hi Tommy, First- I can join with audio, vedio and chat features. I guess using JWT, I can join same meeting number of times and any day there is no expiry time with JWT. Please correct me. Seccond- It will help if I get generateSignature method in coldfusion. take a look on this below link. …

Hi @tommy Yes I am using the https I am able to join to meeting in chrome browser but getting issue in safari browser

Your browser doesn't support using computer's Audio device, please upgrade your browser to the latest version

Meeting SDK Web

ramya (Ramya) July 23, 2020, 8:54am 7

Hi @tommy

Same issue also for me

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Your browser doesn't support using computer's Audio device, please upgrade your browser to the latest version

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