Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again

penar.musaraj · May 21, 2020, 12:17am

I’m having the same issue as described here. I am using a ruby implementation of the signature generation, the relevant code is here:

github.com

discourse/discourse-zoom/blob/master/lib/webinars.rb#L69-L76


  role = "0" # regular member role
  ts = (Time.now.to_f * 1000).round(0) - 30000
  msg = Base64.strict_encode64(SiteSetting.zoom_api_key + webinar_id + ts.to_s + role)
  hash = Base64.strict_encode64(OpenSSL::HMAC.digest("sha256", SiteSetting.zoom_api_secret, msg))
  Base64.strict_encode64("#{SiteSetting.zoom_api_key}.#{webinar_id}.#{ts.to_s}.#{role}.#{hash}")
end

private

Note that this signature generation worked as recently as version 1.7.5, a week or so after its release. But somewhere between then and now, this broke.

Today I added the - 30000 to the timestamp and upgraded the plugin to SDK v 1.7.7, but I still suspect that something isn’t right with the time now. So, can we have some clear instructions on whether the timestamp needs to be a specific timezone?

To clarify, using the sample web app, I can join the event, but using the Ruby implementation I can’t.

Update: @deepak2’s code in Invalid Signature with Sample Web App solved my Ruby issue. Thanks Deepak!

Topic		Replies	Views
Error - Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again Web	8	1708	March 8, 2021
V1.7.4 Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again Web	41	4159	October 2, 2020
I am getting an error message that tons of other people have also been getting: "Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again" Web	9	596	June 20, 2021
Your connection has timed out and you cannot join the meeting1 Web	8	405	April 2, 2021
Receiving "Your connection has timed out and you cannot join the meeting" when joining a meeting that has not started Web	5	2594	February 15, 2021

Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again

Related Topics