contact_center.recording_completed
I need to clarify if the contact_center.recording_completed event is triggered by both Video and Voice recording types.
According to the Webhook documentation:
And the GET /contact_center/recordings endpoint, both types are allowed.
Can I please get confirmation on this?
Thank you.
Hi @charlr
Thanks for reaching out to us!
Allow me some time to look into this and will come back with an update for you
Cheers,
Elisa
Hi @charlr
Thanks for your patience here!
I heard back from our Engineering team and currently, contact_center.recording_completed webhook supports only voice recording.
Thank you @elisa.zoom. I will log a feature request as I believe this will be helpful to us and many others in our sector.
Have a great day!
