Please update, I am waiting for your response.
Thanks for your response.
Hey @jagathprasad0,
Please also provide the code for generating the signature:
I cannot get your app to work without this.
Thanks,
Tommy
Hi,
We are facing same issue of “Joining fail”. We also have multiple clients running with Meeting IDs and Passwords double checked multiple times. And, after a while the same meetings start to join without any change on our side. We are generating signature server side using sample code provided in documentation.
Please help!
Regards,
Muhammad Ahmed
Hey @mohdahmed,
Can you provide a Web SDK signature for one of your meetings (can be a test meeting) that threw the “joining fail” error to developersupport@zoom.us?
Thanks,
Tommy
Hi Tommy,
Here is the signature of a meeting where we received Joining fail error.
Thanks,
Ahmed
Hi Tommy,
Here is the signature of a meeting where we received Joining fail error.
Thanks,
Ahmed
@tommy,
I am able to join meeting from my local host. when i published to prod environment using “angular build”
I am unable to join the meeting, it shows below error.
ERROR Error: Uncaught (in promise): SyntaxError: Unexpected end of JSON input
SyntaxError: Unexpected end of JSON input
at JSON.parse ()
at e.readIvSession (19-es2015.512eae16bae0db4be95d.js:1)
at e.initIvState (19-es2015.512eae16bae0db4be95d.js:1)
at e.reset (19-es2015.512eae16bae0db4be95d.js:1)
at new e (19-es2015.512eae16bae0db4be95d.js:1)
at Object.R45Z.e.exports (19-es2015.512eae16bae0db4be95d.js:1)
at n (19-es2015.512eae16bae0db4be95d.js:1)
at Object.R45Z.e.exports (19-es2015.512eae16bae0db4be95d.js:1)
at n (19-es2015.512eae16bae0db4be95d.js:1)
at Object.R45Z.e.exports (19-es2015.512eae16bae0db4be95d.js:1)
at P (polyfills-es2015.051525b094c30ab06c97.js:1)
at P (polyfills-es2015.051525b094c30ab06c97.js:1)
at polyfills-es2015.051525b094c30ab06c97.js:1
at a.invokeTask (polyfills-es2015.051525b094c30ab06c97.js:1)
at Object.onInvokeTask (main-es2015.c5ea7ba3459c798eb5b2.js:1)
at a.invokeTask (polyfills-es2015.051525b094c30ab06c97.js:1)
at t.runTask (polyfills-es2015.051525b094c30ab06c97.js:1)
at _ (polyfills-es2015.051525b094c30ab06c97.js:1)
Please verify and let me know.
Hey @mohdahmed,
I see you are using a different JWT API Key to generate your signature than the JWT on your Zoom Account. What is the Zoom account # whose JWT API Key you are using?
Thanks,
Tommy
Hi @tommy,
I am not getting any update from those thread. already most of them facing the same issue, is there any update on this?
I am able to join meeting from my local host. when i published to prod environment using “angular build”
I am unable to join the meeting, it shows below error.
ERROR Error: Uncaught (in promise): SyntaxError: Unexpected end of JSON input
SyntaxError: Unexpected end of JSON input
at JSON.parse ()
at e.readIvSession (19-es2015.512eae16bae0db4be95d.js:1)
at e.initIvState (19-es2015.512eae16bae0db4be95d.js:1)
at e.reset (19-es2015.512eae16bae0db4be95d.js:1)
at new e (19-es2015.512eae16bae0db4be95d.js:1)
at Object.R45Z.e.exports (19-es2015.512eae16bae0db4be95d.js:1)
at n (19-es2015.512eae16bae0db4be95d.js:1)
at Object.R45Z.e.exports (19-es2015.512eae16bae0db4be95d.js:1)
at n (19-es2015.512eae16bae0db4be95d.js:1)
at Object.R45Z.e.exports (19-es2015.512eae16bae0db4be95d.js:1)
at P (polyfills-es2015.051525b094c30ab06c97.js:1)
at P (polyfills-es2015.051525b094c30ab06c97.js:1)
at polyfills-es2015.051525b094c30ab06c97.js:1
at a.invokeTask (polyfills-es2015.051525b094c30ab06c97.js:1)
at Object.onInvokeTask (main-es2015.c5ea7ba3459c798eb5b2.js:1)
at a.invokeTask (polyfills-es2015.051525b094c30ab06c97.js:1)
at t.runTask (polyfills-es2015.051525b094c30ab06c97.js:1)
at _ (polyfills-es2015.051525b094c30ab06c97.js:1)
Hey @jagathprasad0,
Please do not tripled post in other threads. I always respond to the open threads, we are just super busy right now.
Thanks for your patience,
Tommy
Apologies tommy,
I will not post in other threads.
Regards,
Jagath Karra.
Thank you!
-Tommy
HI also have the same problem this is my signature can you tell me what is the mistake?
Hey @juanr ,
The mistake is you are not generating the signature correctly. Please see my post here:
Thanks,
Tommy