As per our application logic, we are triggering zoom registration API to register a user to zoom. And while making a zoom registration API, we send email address to Zoom.
Could you please confirm still why we are not able to see emails in response.
Also in this case if email id is not served in JSON response , then how can we retrieve metrics based on user , please share some insights.
I know you mentioned using the registration API to enter emails, but it sounds like these are external participants that do not fit the conditions for their emails to show via the Dashboard/Metrics endpoint
Based on the 2nd screenshot posted for the below point:
if the participant entered their email address into the meeting or webinar registration flow, then it will be shown for that specific meeting or webinar.
I believe this satisfies the condition. Please clarify if meant something else.
Could you also please let us know what should be solution in order to fetch metrices in this case?
Developer did not continue to respond to support engineer, but it seems that developer did indeed use the API to register the participants for their meeting, which, according to Zoom’s email display rules (linked earlier) would not qualify for the email addresses to be visible. Developer would need to follow the email display rule guidelines in order to have that information.