Zoom Phone API ai_call_summary_id how to use

API and Webhooks
1

I am trying to use Zoom API to build an integration with our CRM.
I’m using this API method to get information about phone call:

v2/phone/call_logs/<call_log_id>

I’m getting the following response

{
    <not related info here>
    "ai_call_summary_id": "loGuTD39QeK0msKCdtBSZQ",
    <not related info here>
}

How can I convert ai_call_summary_id to get an actual call summary? What API method should I use for this?

2 Likes
3

Hi @andrew.gibson , good call out. I’m looking into this right now.

1 Like
4

Still in touch with the phone API team, awaiting clarification on some details. Thanks for your patience.

5

Hello @gianni.zoom is there any update on this I’m having the same problem, also is any way to get the transcripts? thanks

6

Hi @alonso.h @andrew.gibson , this is a feature that has not been fully released (ZOOM-711410). Waiting for a follow up on when we can access the contents of the value.

8

@gianni.zoom, Is there an update on this?

Will there be a webhook that sends summary details to an endpoint when it has been completed? Like the meeting.summary_completed endpoint for meetings?

9

Just followed up again and reaching out to the PM for a timeline @gbillings

10

Followed up again. Still awaiting response.

11

I am new in this developer space and have been racking my brain to understand if you can get a Phone Call Summary either via webhook or making an api call. From this thread, it seems there is no way to get the AI Summary for a phone call. Is this correct?

1 Like
12

Hi @positive.results , it’s looking like this on track for release this summer.

1 Like
13

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