We have set up the backend zoom calendar integration with our exchange system and have a couple of our zoom rooms integrated through the process. When a calendar event is added to an exchange calendar for an integrated room though the exchange webservices, the room schedule display does not update. We’ve also tried this with manually adding a calendar event to the rooms calendar via outlook for the room and have seen timing issues as to several minutes or not at all on the update in rooms display.
If you click “refresh” in the zoom room schedule display, it does display the events that were added to the exchange calendar. It seems like there is a poll or event that triggers the update of the rooms display by retrieving the calendar events for the room via the integration.
Is there a way to have the room schedule display update within a reasonable period of time from when a calendar event was added on the exchange side?