Zoom SDK Initialization Error - errorCode=1

Subject: Zoom SDK Initialization Error - errorCode=1

Description: I am experiencing an issue with the initialization of the Zoom SDK in my application. The SDK consistently fails to initialize, showing the following error message:

onZoomSDKInitializeResult, errorCode=1, internalErrorCode=0
his issue is hindering the development and testing of Zoom integration in my application.


  • Platform: [Specify the platform - iOS/Android/Windows/etc.]
  • Zoom SDK Version: [Mention the SDK version you are using]
  • Development Environment: [Provide details about your development environment, such as IDE, framework versions, etc.]

Issue Details:

  • Error Occurrence: The error occurs during the initialization phase of the Zoom SDK.
  • Reproduction Steps: [List the steps you take to reproduce this issue]

JWT Token Details: I am using the following JWT payload for SDK authentication:

  "appKey": "AABqugVJQtmqyc****",
  "iat": 1706272313,
  "exp": 1706445113,
  "tokenExp": 1706274113
  base64UrlEncode(header) + "." +

) secret base64 encoded

Attempted Troubleshooting:

  • [List any troubleshooting steps you have already attempted, such as verifying the SDK key, checking token expiration, etc.]

Request for Assistance: I am seeking assistance to understand the cause of this error and how to resolve it. Any insights or guidance on troubleshooting steps would be greatly appreciated.


@zoomtod504 do you have a sample of the JWT token created, and whats the version of SDK which you are using?